Effective Date: September 1, 2025
Last Updated: September 1, 2025
At Highlands Treehouse Retreat (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.highlandstreehouse.comand book a stay at our treehouse retreat.
By using our website, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Personal Information
When you make a booking or contact us, we may collect:
Your name
Email address
Phone number
Payment information (handled securely via third-party payment processors)
Booking details (dates, preferences, number of guests)
Automatically Collected Information
When you visit our site, we may collect:
IP address
Browser type
Device information
Pages visited and time spent on the site
Referral source (how you found our site)
We use cookies and similar tracking technologies to personalize your experience and improve our services.
We use the information we collect to:
Process bookings and payments
Communicate with you about your reservation
Provide customer support
Improve our website and offerings
Send promotional emails (only if you opt in)
Comply with legal requirements
We do not sell your personal information.
We may share your information with:
Service providers (such as booking platforms, payment processors, or email tools)
Legal authorities if required by law or to protect our rights
Partners or contractors only when necessary to fulfill your reservation (e.g. housekeeping)
We use cookies to enhance user experience and track analytics. You can control cookie preferences in your browser settings.
Our website may contain links to third-party sites (e.g., Instagram, Airbnb, Vrbo). We are not responsible for the privacy practices or content of those sites.
We take reasonable precautions to protect your information. Sensitive data like payment details is processed securely via third-party providers and not stored directly on our site.
Depending on your location, you may have the right to:
Access the personal data we have about you
Request corrections or deletions
Withdraw consent or object to data processing
File a complaint with a data protection authority
To exercise any of these rights, please contact us at: info@nicholsan.webocation.net
If you have any questions about this Privacy Policy, please contact us:
Highlands Treehouse Retreat
Info@nicholsan.webocation.net